No Veterans Crisis Line Call Should Go Unanswered Act became law 174 days after introduction, with cosponsors from both parties
Written by the Congressional Research Service [2]. 163 words.
(This measure has not been amended since it was introduced. The expanded summary of the House passed version is repeated here.) No Veterans Crisis Line Call Should Go Unanswered Act
(Sec. 2) This bill directs the Department of Veterans Affairs (VA) to develop a quality assurance document for carrying out the toll-free Veterans Crisis Line (VCL), which shall: (1) outline performance indicators and objectives to improve the VCL, including at backup call centers; (2) include time frames to meet such indicators and objectives; and (3) be consistent with guidance issued by the Office of Management and Budget. The VA shall develop a plan to ensure that each telephone call, text message, and other communications received by the VCL, including at backup call centers, is answered in a timely manner by a person, consistent with the guidance established by the American Association of Suicidology. The plan shall include guidelines for periodic VCL testing. The VA shall submit the document and plan within 180 days.
- Committees
- House Veterans' Affairs Committee
- Policy area
- Armed Forces and National Security: 268 of 6,567 bills became law, 113th–118th (4.1%)
- Sponsor
- 2 of 28 bills enacted since 2013
- Text versions
- 5, from enrolled bill to public law · 485 words
- Subjects
- Congressional oversightEmergency medical services and trauma careHealth care qualityMental healthPerformance measurementSocial work, volunteer service, charitable organizations +2 more
- Latest action
- Nov 28, 2016: Became Public Law No: 114-247.
- Records
- Congress.gov · Bill text
Each bill appears once, under its strongest link. 1 in all.
Related, per CRS or House · 1
- 114th S. 3304 No Veterans Crisis Line Call Should Go Unanswered Act R · Introduced